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Privacy Policy

This policy covers what data South Charleston Residents Directory collects, what happens to it, and your choices. It stays short because we collect very little: the site is a reference to public rolls and directory collections in South Charleston, West Virginia - it needs no account and stores no records about you.

Information You Submit

A third-party provider receives the name, phone number, or address entered in a search form. Our servers do not retain those searches. When you contact us, we receive the details in your message and use them only to answer.


Information Collected Automatically

Standard hosting logs can contain an IP address, browser type, pages visited, and timestamps. We review aggregate activity to maintain the service and understand page use. Basic analytics and advertising measurement may rely on cookies or similar tools.


How Information Is Used

We use limited data to operate and repair the service, measure traffic, and improve its pages. Visitor lists are not sold, and we do not create individual user profiles.


Privacy on Linked Services

Links lead to Kanawha County and West Virginia portals, libraries, archives, and third-party tools. Information submitted after following a link is governed by that service's policy. Sponsored search results are also supplied by an outside provider.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


Safeguards and Retention

An encrypted connection protects traffic, and logs are retained only while needed for the stated purposes. The website has no user accounts, passwords, or stored member profiles.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Data Rights

Your place of residence may give you rights to inspect, correct, or delete personal information kept by a website. The research for this project did not identify a comprehensive West Virginia data-broker deletion statute or universal opt-out program. Because we retain little data, a request normally involves checking the contact mailbox and available server logs. Use the Contact page to ask. Records held by West Virginia, Kanawha County, or South Charleston offices remain under each custodian's control.


Policy Changes

Revisions will appear here. Continued use after a posted change signals acceptance of the revised policy.